tabjee Frequently Asked Questions

Creating a tabjee account takes under three minutes. Visit the tabjee Login page and follow the registration flow — you will need to provide your full name, date of birth, a valid mobile number, and a secure password. You must confirm that you are at least 21 years old and agree to the Terms & Conditions before your account is activated. A one-time verification code (OTP) is sent to your registered mobile number to confirm ownership.

The minimum age to register and play on tabjee is 21 years old. This applies to all players in Bangladesh without exception. During registration you must declare your date of birth, and identity verification (KYC) requires a government-issued document such as your National Identity Card (NID) or passport confirming you are 21 or older. Any account found to belong to someone under 21 is immediately closed and any balance is voided.

tabjee requires a valid government-issued photo ID to complete KYC (Know Your Customer) verification. Accepted documents include your Bangladesh National Identity Card (NID), a valid passport, or a driving licence. You will also need to provide proof of your registered mobile number or address in some cases. KYC is mandatory before processing your first withdrawal and for accounts that reach certain deposit or wagering thresholds. Documents can be submitted via the Account Settings section after logging in.

You can reset your tabjee password from the login screen by tapping "Forgot Password" and entering your registered mobile number. An OTP (one-time passcode) will be sent to that number within one minute. Enter the OTP, set a new password of at least eight characters (mixing letters and numbers is strongly recommended), and confirm. If your registered number is no longer active, contact support at [email protected] and provide your NID for identity verification so the team can update your contact details manually.

No — tabjee strictly allows one account per person. Duplicate accounts are detected automatically through NID, mobile number, device fingerprint, and payment method checks. If a duplicate account is found, both accounts may be suspended and any pending bonuses forfeited. If you believe a duplicate was created in error (for example, someone registered using your details), contact support immediately at [email protected] so the issue can be investigated and resolved without affecting your primary account.

You can request account closure at any time by emailing [email protected] from your registered email address, stating clearly that you wish to close your account. Before closure, any remaining balance will be refunded to your verified payment method — bKash, Nagad, or Rocket — within three business days. If you are closing your account for responsible gaming reasons, tabjee's self-exclusion tool is available as an alternative and offers stronger protections, including a prevention of re-registration for the exclusion period.

A bKash deposit to tabjee is credited to your account instantly in most cases — typically within 30 seconds of completing the bKash payment. During peak hours (such as BPL match days or major cricket events) there can occasionally be a delay of up to five minutes due to high transaction volumes on the bKash network. If your deposit has not appeared after ten minutes, take a screenshot of your bKash transaction confirmation and send it to [email protected] for manual reconciliation.

The minimum deposit on tabjee is ৳200 BDT for bKash, Nagad, and Rocket transactions. For Dutch-Bangla Bank (DBBL) and other bank transfers, the minimum is ৳500 BDT. These thresholds ensure that transaction processing fees do not erode the value of very small deposits. There is no maximum deposit limit for standard players, though high-volume deposits may trigger an automatic review under our KYC and security policy.

The minimum withdrawal amount on tabjee is ৳500 BDT for mobile wallet methods (bKash, Nagad, Rocket, Upay). For bank transfers to accounts at BRAC Bank, Islami Bank, Sonali Bank, or City Bank, the minimum withdrawal is ৳1,000 BDT. Withdrawals below these thresholds cannot be processed. Your account must also have completed KYC verification before any withdrawal is approved, and the withdrawal method must match one of your registered payment instruments.

Nagad withdrawals from tabjee are typically processed within 15 to 60 minutes during standard business hours (9 AM–11 PM BST, UTC+6). Withdrawals submitted between midnight and 9 AM BST are batched and processed first thing in the morning. If your KYC is fully verified and you have met any applicable wagering requirements, there are no additional holds. First-time withdrawals may take slightly longer — up to four hours — due to an initial security review of new withdrawal destinations.

tabjee does not charge its own fee on deposits or withdrawals. However, your mobile wallet provider (bKash, Nagad, or Rocket) or your bank may apply their standard transaction charges, which are outside tabjee's control. For example, bKash typically charges a small send-money fee when transferring funds. tabjee recommends checking your wallet provider's current fee schedule before initiating a transaction to avoid surprises on the amount received.

Yes — tabjee accepts deposits via bank transfer from major Bangladeshi banks including BRAC Bank, Islami Bank Bangladesh Limited (IBBL), Sonali Bank, Dutch-Bangla Bank (DBBL), and City Bank. Bank transfer deposits typically take one to three business hours to appear in your tabjee account, compared to the near-instant crediting of bKash and Nagad. Always use the exact reference code shown on the tabjee deposit page when making your bank transfer so the payment can be matched to your account automatically.

tabjee covers a wide range of cricket competitions, with a particular focus on matches relevant to Bangladeshi fans. You can bet on BPL (Bangladesh Premier League), the ICC T20 World Cup, IPL (Indian Premier League), bilateral series featuring the Bangladesh Tigers, Test matches, ODIs, and major domestic T20 leagues from around the world. In-play (live) betting is available on selected matches with real-time odds that update ball-by-ball. Full coverage listings are available on the Cricket page.

All slot games on tabjee use certified Random Number Generator (RNG) technology provided by reputable game studios including Pragmatic Play, NetEnt, Microgaming, and others. The RTP (Return to Player) varies by individual game but typically ranges from 94% to 97% across the tabjee slots library. Each game's RTP is displayed in its information panel. tabjee does not modify game outcomes — the RNG is operated by the game provider and is independently verified. Visit the Slots page to browse available titles.

Yes — tabjee is designed as a mobile-first platform and works on any modern Android or iOS smartphone browser without requiring a separate app download. All games, including live casino tables, cricket betting, slots, and crash games like Aviator, are fully playable on a mobile browser. The interface is optimised for touch screens and performs well even on mid-range phones commonly used across Dhaka, Chittagong, and other cities in Bangladesh.

tabjee's live casino section is powered by leading providers including Evolution Gaming and Ezugi, offering a full range of real-dealer games streamed in HD. Available titles include Live Baccarat, Live Roulette, Live Blackjack, Live Teen Patti, Live Andar Bahar, and a selection of live game shows. Dedicated tables with Bangla-speaking dealers are available on certain Ezugi tables during peak hours, making the experience more accessible for Bangladeshi players. Full game listings are on the tabjee Casino page.

BPL match betting on tabjee follows standard cricket betting rules. Pre-match bets are settled based on the official match result declared by the umpires. If a match is abandoned due to rain or other reasons and no official result is declared (e.g., no Duckworth-Lewis-Stern result), all bets on that match are voided and stakes are returned. In-play bets placed after the toss but before the abandonment ruling are also voided. Specific market rules (top batsman, total sixes, method of next wicket) are listed on each betting slip before confirmation.

tabjee offers a welcome bonus for new players on their first deposit. The exact bonus percentage and maximum amount are displayed on the promotions page at the time of registration, as offers may vary by season — for example, special rates are often available during Eid, Pohela Boishakh (Bengali New Year), and BPL season. Generally, the welcome bonus matches a percentage of your first deposit up to a defined cap in BDT. The bonus is credited automatically to your account once your qualifying deposit clears.

A wagering requirement (also called a playthrough requirement) means you must bet a specified multiple of your bonus amount before the bonus funds convert to withdrawable cash. For example, a 20x wagering requirement on a ৳1,000 bonus means you must place a total of ৳20,000 in eligible bets before you can withdraw the bonus. Wagering requirements exist to prevent bonus abuse. Full details, including which games contribute to wagering and at what percentage, are listed in the terms of each individual promotion on tabjee.

Yes — tabjee bonuses and free spins have an expiry date, which is stated clearly in the promotion's terms and conditions at the time the bonus is issued. Typically, bonuses must be used and wagering requirements completed within 7 to 30 days depending on the promotion type. If the bonus expires before wagering is complete, the remaining bonus balance and any winnings generated solely from that bonus are removed from your account. Your real-money balance is never affected by a bonus expiry.

tabjee rewards regular players through a tiered loyalty programme. As you play, you accumulate loyalty points based on your real-money wagering activity across cricket betting, slots, and live casino games. Points can be redeemed for bonus credits, free spins, or cashback. Higher loyalty tiers unlock benefits such as faster withdrawal processing, dedicated account management, and access to exclusive seasonal promotions — for example, enhanced odds during BPL and T20 World Cup tournament periods. Loyalty tier details are visible inside your account dashboard.

Bonus winnings become withdrawable only after all wagering requirements have been met. Until the wagering requirement is fulfilled, bonus funds and any winnings attributed to them are held in your bonus balance, which is separate from your real-money balance. Once wagering is complete, the funds transfer to your real-money balance and are fully withdrawable via bKash, Nagad, Rocket, or bank transfer, subject to standard KYC checks. Your real-money deposits are always withdrawable immediately, regardless of any active bonus.

tabjee is a safe and reliable platform that uses industry-standard SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers. Player funds are held separately from operational funds, and all financial transactions go through verified payment processors. Our platform undergoes regular security audits, and access to accounts is protected by OTP-based two-factor authentication. We do not share your personal data with third parties except as required for payment processing and fraud prevention.

Deposit limits can be set directly from your tabjee account under Settings > Responsible Gaming. You can choose a daily, weekly, or monthly cap in BDT. Once set, the limit takes effect immediately and cannot be increased for at least 48 hours — this cooling-off period is intentional and protects you from impulsive decisions. You can lower your deposit limit at any time with immediate effect. If you need help setting a limit urgently, contact [email protected] and the team will apply it within one hour.

Self-exclusion is a responsible gaming tool that lets you voluntarily block your own tabjee account for a set period — options include 6 months, 1 year, 3 years, or permanently. During self-exclusion, your account is fully deactivated, you cannot place bets, and you are prevented from opening a new account for the duration. Any remaining balance is returned to your registered payment method before closure. To activate self-exclusion, go to Settings > Responsible Gaming, or email [email protected] for immediate activation if you feel you need help urgently.

If you feel that gambling is having a negative impact on your life, finances, or relationships, the most important step is to act quickly. tabjee's support team can help you activate self-exclusion, deposit limits, or time-out features within one hour of your request — email [email protected] any time of day or night. We also recommend speaking with a qualified mental health professional. Common warning signs include chasing losses, hiding gambling activity from family, or borrowing money to fund play. Visit our Responsible Gaming page for a full list of tools and resources.

tabjee enforces a strict minimum age of 21 years through multiple layers of verification. At registration, players must declare their date of birth and any declaration under 21 is blocked. Full KYC verification — requiring an NID or passport — is mandatory before the first withdrawal. Our automated monitoring systems flag suspicious accounts for manual review within 24 hours. Payment methods such as bKash and Nagad also require account holders to meet a minimum age threshold, providing an additional layer of protection against underage access.